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Finance
[Use Cases]

Finance Sector

The financial sector runs on speed, accuracy, and trust. mavQ empowers banks, credit unions, and financial service providers with intelligent automation that streamlines loan origination, claim processing, and compliance management. With AI-powered document handling, low-code workflow design, and seamless integrations to core banking systems, institutions can reduce manual effort, eliminate bottlenecks, and deliver services at the pace customers expect.

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Built onTrust & Expertise

Our finance industry implementations consistently deliver measurable impact. By automating their workflows, institutions have seen dramatic improvements in turnaround time, compliance accuracy, and operational efficiency.

3x
Faster Validation

Automated eligibility checks and fraud detection significantly accelerate approvals while reducing regulatory risks.

10mins
Turnaround Time

Loan and claim approvals that once took a week are now completed within minutes, improving customer satisfaction and reducing backlog.

80%
Reduction in Processing Effort

Document reviews and data entry have been automated, freeing finance teams to focus on higher value activities.

Insurance Claim Reopen Automation

An intelligent reassessment workflow that streamlines claim reopen requests, reduces manual review, and improves member satisfaction.

  • Automated Document Capture: Extract treatment details, ICD codes, and billing data from medical records and invoices.
  • Coverage Validation Engine: Instantly verify policy activity, treatment dates, and coverage eligibility against plan rules.
  • Duplicate & Fraud Detection: Identify repeat submissions, inflated bills, and invalid claims through pattern recognition.
  • Smart Routing & Resolution: Automatically direct valid requests to claims officers or auto reject ineligible cases with reason codes.
  • End-to-End Traceability: Maintain full linkage between original and reopened claims for audit and compliance tracking.
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Illustration of a document with lines, a magnifying glass, a plus sign, and a circular arrow above and below two blue-bordered horizontal ovals.
Illustration showing two folders labeled KYC and Loan connected by a magnifying glass with dollar symbols, representing KYC verification for loan approval.

Loan Origination & KYC/AML Compliance

A secure, automated loan onboarding process that accelerates approvals, strengthens compliance, and delivers a seamless borrower experience.

  • Intelligent Document Processing: Instantly extract data from driver’s licenses, W-2s, and bank statements with high accuracy.
  • Automated Eligibility Validation: Real-time checks for credit score, verified income, and employment status using rule-based logic.
  • Smart Compliance Checks: Integrated OFAC, PEP, and AML screening to detect high-risk applicants early.
  • Adaptive Case Routing: Automatically approve, queue for compliance review, or escalate based on defined risk thresholds.
  • Audit-Ready Tracking: Every validation and decision logged for full transparency and regulatory reporting.
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KYC & Compliance Automation

A modern, intelligent loan application process that reduces approval time from days to minutes while ensuring compliance and a seamless customer experience.

  • Massive Document Volume: Processes nearly 2 million vital record documents annually. Manual review and data entry caused a 6+ month backlog.
  • Multiple Document Formats: Many different formats of similar-looking forms. Difficult for staff to standardize data entry across inconsistent inputs.
  • Complex State-Specific Coding Rules: Required deep domain knowledge to apply correctly. High risk of human error in applying nuanced codes.
  • Resource Constraints: Budget cuts prevented hiring new staff. Existing staff were already overburdened with manual reviews.

Risk & Fraud Detection

A modern, intelligent loan application process that reduces approval time from days to minutes while ensuring compliance and a seamless customer experience.

  • Massive Document Volume: Processes nearly 2 million vital record documents annually. Manual review and data entry caused a 6+ month backlog.
  • Multiple Document Formats: Many different formats of similar-looking forms. Difficult for staff to standardize data entry across inconsistent inputs.
  • Complex State-Specific Coding Rules: Required deep domain knowledge to apply correctly. High risk of human error in applying nuanced codes.
  • Resource Constraints: Budget cuts prevented hiring new staff. Existing staff were already overburdened with manual reviews.

Real-Time Dashboards & Analytics

A modern, intelligent loan application process that reduces approval time from days to minutes while ensuring compliance and a seamless customer experience.

  • Massive Document Volume: Processes nearly 2 million vital record documents annually. Manual review and data entry caused a 6+ month backlog.
  • Multiple Document Formats: Many different formats of similar-looking forms. Difficult for staff to standardize data entry across inconsistent inputs.
  • Complex State-Specific Coding Rules: Required deep domain knowledge to apply correctly. High risk of human error in applying nuanced codes.
  • Resource Constraints: Budget cuts prevented hiring new staff. Existing staff were already overburdened with manual reviews.
"You do several things better in the product world, but in the customer world, you do everything better"

— Josh Soffe, ITS Director, TFS

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